PRIVACY POLICY
Privacy Policy & Data Protection Agreement
Platform: propertysale.lk
Effective Date: March 21, 2026
Introduction
propertysale.lk (“we”, “our”, “us”) is committed to protecting the privacy and personal data of its users. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with the Personal Data Protection Act No. 9 of 2022 of Sri Lanka. By accessing or using our platform, you agree to the practices described in this policy.
Information We Collect
We collect personal information such as your name, email address, contact number, and in certain cases, your National Identity Card (NIC) details for verification purposes. In addition, we collect property-related information including images, descriptions, pricing, and location details for listings published on the platform. We also automatically collect technical data such as IP addresses, browser type, device information, and cookies to improve website functionality, analyze user behavior, and ensure platform security.
Use of Personal Data
The information we collect is used to create and manage user accounts, publish and manage property listings, facilitate communication between buyers and sellers, improve our services, and prevent fraudulent or unauthorized activities. We may also use your data to comply with applicable legal and regulatory requirements in Sri Lanka.
Payment Security
All payments made on propertysale.lk are processed through Central Bank of Sri Lanka (CBSL) authorized payment service providers. We do not store your credit or debit card details, including card numbers or CVV codes, on our servers. All payment transactions are secured using SSL (Secure Socket Layer) encryption, and payment processing is handled in PCI-DSS compliant environments to ensure maximum security.
Verification & Fraud Prevention
To maintain trust and transparency, we may verify listings and user identities. For verified seller status or high-value property listings, we may request supporting documents such as NIC copies or property ownership documents. These documents are handled with strict confidentiality and are used only for verification purposes.
Data Sharing
We do not sell or rent your personal data to third parties. However, we may share your information with trusted service providers such as payment processors, hosting services, and analytics providers, as well as with legal authorities when required by law.
Data Retention
We retain personal data only for as long as necessary to provide our services, comply with legal obligations, and resolve disputes.
User Rights
Under the Personal Data Protection Act, you have the right to access your personal data, request corrections, request deletion of your data, and withdraw consent for marketing communications at any time.
Cookies
Our website uses cookies to enhance user experience, maintain sessions, and analyze traffic. You can choose to disable cookies through your browser settings, although this may affect certain functionalities of the platform.
Data Security
We implement appropriate technical and organizational security measures, including encryption and secure servers, to protect your data. However, no online system can guarantee complete security, and users provide information at their own risk.
Compliance & Transparency
For transparency and compliance with industry standards, this Privacy Policy is accessible via the website footer, and the platform operates under HTTPS with SSL security. A cookie consent notice should also be presented to users on their first visit.
Contact Information
If you have any questions, concerns, or requests regarding your personal data, you may contact us at Info@propertysale.lk or visit our registered address at 309/A/2, Colombo Road,Weligampitiya, Ja-Ela, Sri Lanka.